Payment Policy

Accepted Payment Methods

At DominicWalsh, we accept the following payment methods:

  • Credit Cards (Visa, MasterCard, American Express)
  • Debit Cards
  • Bank Transfers
  • PayPal
  • Apple Pay
  • Google Pay

All transactions are processed in Australian Dollars (AUD).

Secure Transactions

Your security is our priority. All payment transactions are:

  • Encrypted using SSL technology
  • Processed through secure payment gateways
  • Protected by advanced fraud detection systems
  • Compliant with PCI DSS standards

We never store complete credit card information on our servers.

Billing Process

Order Processing

  • Your payment will be processed immediately upon order confirmation
  • You will receive an email receipt for your transaction
  • Orders are only processed after successful payment verification
  • For custom orders, a 50% deposit is required to begin production

Rental Payments

  • Full payment is required at the time of rental booking
  • A security deposit may be required for certain items
  • Security deposits are refunded within 5 business days after costume return
  • Late return fees will be charged to the payment method on file

Pricing and Currency

  • All prices are listed in Australian Dollars (AUD)
  • International transactions may incur currency conversion fees from your bank
  • Prices include GST for Australian customers
  • Custom order pricing will be provided in writing before production begins

Payment Issues

If you experience any payment issues:

  • Email: support@dominic-walsh.com
  • Phone: +61 2 4926 7652
  • Visit our store: 64 Bruce St, Cooks Hill NSW 2300, Australia

We will work to resolve any payment issues promptly and professionally.

Invoicing

  • Digital invoices are provided for all transactions
  • Invoices include itemized details of your purchase
  • Business customers can request specialized invoicing formats
  • Tax invoices available upon request

Policy Updates

This payment policy may be updated periodically. Any changes will be:

  • Posted on this page
  • Effective immediately upon posting
  • Communicated via email for significant changes
  • Applied to all future transactions